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11 Frequently asked

Straight answers, no asterisks.

These are the questions engineers actually ask before kickoff: pricing & lead-time, tooling, part quality, and how the shop runs. Skim by category below. If your question isn't here, the team replies fast.

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Pricing & lead-time03Tooling03Part quality08Company03
01 / Pricing & lead-time

What it costs and when it lands.

Is there a cap on how many parts I can order?

Up to 10,000 parts directly through Snapframe tools. Beyond that, we'll talk about moving the program onto production-focused tooling with options of higher cavitation, so the unit cost stays right at higher volumes and we can output much higher volumes.

How does pricing work past the MOQ?

Per-file pricing shows right below the quantity toggle in your order view. Per-part cost drops noticeably once you cross the MOQ. The tool's already paid for, so each additional shot is cheap.

Does ordering more parts push out lead time?

Depends. The shop runs at roughly 500 parts per day per program on average for our Snapframe single-cavity tools, so larger orders extend the run accordingly. If you need parts in waves, ask for batch shipments at quote time. If you need higher throughput, we will guide you to a more production-grade tool with potential higher cavitation.

02 / Tooling

What the steel can do, and how it changes.

Can you mold parts that need slides or lifters?

Yes. Every Snapfab tool is cut from P20 steel, so anything you'd build with traditional production tooling (slides, lifters, collapsing cores, cammed actions) is on the table.

What if my part needs DFM changes before molding?

We flag every adjustment needed to make the part manufacturable and send modified CAD files back for your approval before tool kickoff. Nothing gets cut into steel until the geometry is signed off.

What kinds of tool iterations can I make later?

Any steel-safe change is supported. Adding material to the part means removing it from the tool, which is straightforward. Weld-back changes (where we add steel back) are possible too, but we'll review case-by-case for feasibility before quoting.

03 / Part quality

Tolerances, gates, color, and the rules per tool.

How do you handle DFM issues that surface during the program?

The goal is dimensionally accurate parts. If a feature (thick walls, sharp internal corners, deep ribs) risks pulling out of tolerance, we flag it early and propose a fix before kickoff rather than learning about it at first-shot.

How tight are the parting lines?

Parting-line mismatch on Snapfab tools is held under 0.1 mm. Where the parting line lands is set during DFM based on geometry, draft, and ejection.

Can I pick the gate location?

By default our engineers place the gate to optimize fill, knit lines, and cosmetic surfaces. If part function depends on a specific gate location, call it out and we'll do our best to accommodate the request during DFM.

How do you match color?

Pigments are blended per order in-house. Colors are held within a Delta E of 3 against the target, the standard commercial color-match spec. Send a Pantone, RAL, or physical reference at quote time.

Can I run multiple materials on one tool?

No. Each tool is built around one polymer family and one shrink rate, so the steel sizes the cavity correctly. The exception is TPE / TPU. See the next two questions for what you can change inside a single tool.

Can I test multiple TPE / TPU durometers?

Yes. Small flat fee per Shore-value change on the same tool. List the durometers you want in the order notes and we'll run them in sequence.

Can I run multiple colors in a single order?

Yes. Small flat fee per color change. List the colors and the split (e.g. 100 Cobalt / 100 Stone) in the order notes.

Can you install heat-stake inserts?

Yes. Small flat fee per insert. Specify the insert type, size, and location in the order notes. We install and verify before shipment.

04 / Company

Where we are, how we run, what we're certified to.

Where are parts made?

All parts are produced and shipped from our Snapfab-owned facility in Dongguan, China. Owning the floor means we control the schedule, the quality process, and the IP perimeter end to end.

How do you handle IP and physical security?

Decades of work with IP-sensitive customers shapes our setup. Enterprise-grade encryption on every communication channel and file handoff across all devices, plus restricted physical access to every area of the production facility, including shipping.

What certifications does Snapfab hold?

ISO 9001 for quality management, plus ISO 13485 for non-active medical devices. The same production operating system covers both: rapid tooling through production-grade output.

Can't find your question?

The engineering team replies fast and is happy to dig into one-off cases: geometry quirks, regulated programs, custom finishes, odd material requests. Email us or send a CAD file with a quote request.

support@snapfab.com (415) 320-1403

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